Effective Date: 03 October 2023
At findmyhomestay.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. By using our services, you agree to the terms described in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: When you sign up for an account or list a homestay on our platform, we may collect personal information such as your name, email address, phone number, and location.
- Homestay Information: If you are a host, we may collect information about your homestay, including its location, amenities, pricing, and availability.
- Booking Information: When you make a booking, we collect information related to your reservation, including your travel dates, guest details, and payment information.
- Communication: We may collect information from your interactions with our customer support or through your feedback and reviews.
- Usage Data: We may collect data about your interactions with our website, including the pages you visit, the device and browser you use, and your IP address.
How We Use Your Information
We use your information for the following purposes:
- Homestay Listings: To display your homestay listing to potential guests and facilitate bookings.
- Bookings: To process bookings, send confirmations, and communicate with hosts and guests.
- Customer Support: To provide assistance, resolve issues, and respond to inquiries.
- Improvements: To enhance our website, services, and user experience.
- Marketing: To send promotional offers, newsletters, and updates with your consent. You can opt out at any time.
Information Sharing
We may share your information in the following circumstances:
- With Hosts and Guests: We share necessary information with hosts and guests to facilitate bookings and communication.
- Service Providers: We may use third-party service providers to assist us in various aspects of our business, such as payment processing and customer support.
- Legal Obligations: We may disclose your information to comply with legal requirements or respond to law enforcement requests.
Data Security
We take measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar technologies to track your preferences and gather data about how you use our website. You can control cookies through your browser settings.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to your personal information and receive a copy of the data we hold.
- Rectification: You can correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to legal obligations.
- Withdrawal of Consent: If you’ve given us consent for specific purposes, you can withdraw it at any time.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through our website or via email.
Contact Us
If you have questions or concerns about our Privacy Policy, please contact us at:
info@findmyhomestay.in
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our practices regarding the collection and use of your information as described herein.